Terms & Conditions

By using lomaxpt.com or any other Website owned or operated by Lomax Bespoke Health Ltd or its affiliates (trading as “Lomax Bespoke Fitness, Nutrition & Wellbeing”), you agree to be bound by these Terms and Conditions of Use. If you do not agree to these Terms and Conditions of Use, please do not use this or any other website operated by Lomax Bespoke Fitness, Nutrition & Wellbeing. We reserve the right to change these Terms and Conditions of Use, in whole or in part, at any time, with or without notice. You should always check these Terms and Conditions of Use prior to using this or any other website operated by Lomax Bespoke Fitness, Nutrition & Wellbeing. Your continued use of this or any other website operated by Lomax Bespoke Fitness, Nutrition & Wellbeing following the posting of changes to these Terms and Conditions of Use will mean you accept those changes.

References in these terms of use to “you”, “your” or “yours” are to be taken as references to the site user, except where stated or where the context requires otherwise. References to “us” or “we” are to be taken as references to Lomax Bespoke Fitness, Nutrition & Wellbeing.

1. Restricted uses
The contents of this site are copyrighted under United Kingdom copyright laws. Except as stated herein, none of the material on this site may be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever. However, you may download material for your own personal, non-commercial use, provided that you agree to abide by any copyright notice or other restrictions contained in any material included in or accessed through this site and include any author attribution, copyright or trademark notice or restriction in any such material that you download. You may not use such downloaded material for any commercial purpose. Modification of the materials or use of the materials for any other purpose is a violation of Lomax Bespoke Fitness, Nutrition & Wellbeing’s copyright and other proprietary rights. The use of any of the whole or any part of the content of this site (including but not limited to trade names and logos) except as expressly provided in these Terms and Conditions of Use, is strictly prohibited. All copyright and all other intellectual property and proprietary rights of any sort relating in any way to this site (including, but not limited to, those relating to its content, branding and the services, software and any other materials made available on and through it) which are not granted to you in accordance with these terms of use are hereby expressly reserved to Lomax Bespoke Fitness, Nutrition & Wellbeing or, in the case of any other brands, names and logos featured on this site, their respective owners.

2. Intended audience
Unless otherwise specified, the materials in the site are presented solely for the purpose of promoting products available in the United Kingdom and its territories and possessions. Lomax Bespoke Fitness, Nutrition & Wellbeing controls and operates this site from the United Kingdom. Lomax Bespoke Fitness, Nutrition & Wellbeing makes no representation that materials contained on this site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

3. Prices
a) The price of the products & services will be in GBP and quoted on this site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery where applicable;

b) For products, In addition to the price, you will have to pay our delivery charges as quoted on the site at the time we accept your order – unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order;

c) Payment is made by credit card at the time we accept your order. (The credit cards we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your credit card;

d) Although every care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price;

e) There are no export restrictions.

4. Delivery policy
a) We will arrange for delivery of the products you order by the method and to the address, which you specify. However, the time for delivery will not be essential to the contract between us;

b) If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges;

c) If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this;

d) All our products are dispatched via courier in padded delivery bags. Postage and packaging will be charged at £5 within the UK and Ireland. We endeavor to deliver within 3-5 working days.

5. Return, refund and cancellation policy
a) You may cancel your order by notifying us in writing at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

b) If you cancel your order after we have dispatched the products, then you must return the products to us at the address set out below. The products should be returned in a reasonable condition and at your own expense. We recommend the use of a Recorded Delivery Service.

c) You can no longer cancel your order once you have opened or otherwise tampered with the product containers or used the products. However, your statutory rights concerning the quality of those products will be unaffected.

6. Hyperlinks to or from other sites
Lomax Bespoke Fitness, Nutrition & Wellbeing is not affiliated or associated with sponsors or producers of any third-party websites that hyperlink to or from this site. We explicitly disclaim any responsibility for the accuracy, content, or availability of information found on sites that link to or from this site from such third parties. We cannot ensure that you will be satisfied with any products or services that you purchase from a third-party site that links to or from this site, since these third-party sites are owned and operated by independent retailers. We do not endorse any of the merchandise, nor have we taken any steps to confirm the accuracy or reliability of, any of the information contained in such third-party sites. We do not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party.

7. Limitation of liability
(a) The description and specification of goods and services on this site is only approximate and we reserve the right to make changes which do not may affect the quality or performance of such goods and services.

We may correct any error appearing on this site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

(b) Except as may be set out in these terms of use, this site, its content, and any use you choose to make of it, are provided and permitted without any representations or warranties of any kind, whether express or implied, and we disclaim all such representations and warranties so far as permitted by law. We do not warrant that information contained on or accessed through this site is adequate, complete, accurate or up-to-date, nor do we warrant that the site (or any part of it) will always be accessible, fully functional or free from errors and viruses. Accordingly, you agree that the only remedy available to you for breach of these terms of use shall be for our breach of contract under these terms of use.

(c) Subject to paragraph (d) below, but otherwise so far as permitted by law, we exclude and are not liable for all loss, damage(s) and liability (whether or not caused by our negligence) for all wasted time, all loss/corruption of data, all loss of profits, opportunities, and goodwill, and all indirect, consequential and punitive loss or damage(s) arising from or in relation to use of this site and/or the information on it or any services provided through it, howsoever arising, whether in contract, tort (including negligence), statute or otherwise, and even if it was reasonably foreseeable or we have been made aware of the possibility of such loss/damage(s)/liability.

(d) Subject to paragraph (d) below, but otherwise so far as permitted by law, our total aggregate liability hereunder in respect of direct loss and damage and other direct liability, howsoever arising, whether in contract, tort (including negligence), statute or otherwise shall be limited per claim or series of related claims, to £100.

(e) Nothing in these terms of use shall limit our liability for:
(i) loss or damage for death or personal injury caused by our negligence; or
(ii) for any fraudulent misrepresentation made by us or those under our control.

(f) If you are using this site as a consumer then nothing in these terms of use shall in any way limit your statutory rights.

8. Indemnification
You will indemnify and hold Lomax Bespoke Fitness, Nutrition & Wellbeing, and its subsidiaries, affiliates, directors, officers, agents, contractors or other partners, and employees, harmless from and against any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of material or information you submit, post to or transmit through a Interactive Medium, your use of this site, your connection to this site, or your violation of the Terms and Conditions of Use.

9. Privacy Policy
When you visit this site we may collect data that will personally identify you (“User Data”).

We will only use the User Data to: (a) process payments and delivery; (b) contact you and provide you with information (as requested); and (b) deal with any other matters arising as a result of that contact.

Subject to the provisions of applicable law and for a small fee you may obtain copy(ies) of the User Data (if any) we hold about you. Additionally, if you wish to delete, deactivate or amend the User Data, or find out what User Data (if any) we are holding about you, please contact us.

We will not sell the User Data to anyone or disclose the User Data except as necessary to deal with matters arising from your use of the site and your contact(s) with us, or in the unlikely event that we believe in good faith that we are required to do so: (a) by court order or other legal/regulatory requirement; or (b) in order to protect our rights/property or those of our clients and/or their employees.

Your Consent: by using this site you consent to Lomax Bespoke Fitness, Nutrition & Wellbeing holding, processing and transferring (both inside and outside the EEA) the User Data as necessary for us to provide you with and enable you to use the site and for the purposes referred to above.

10. Entire Agreement
These terms of use supersede all prior agreements, arrangements and statements (except for those for which liability is not excluded) between us with respect to your use of this site and constitute the entire agreement between us relating to the same.

11. Severability
If one or more of the provisions of these terms of use are at any time found to be invalid by a court, tribunal or other forum of competent jurisdiction, or otherwise rendered unenforceable, that decision shall not invalidate or void the remainder of these terms of use. These terms of use shall be deemed amended by modifying or severing such provisions as necessary to render them valid, legal and enforceable while preserving their intent, or if that is not possible, by substituting another provision that is valid, legal and enforceable which materially gives effect to their intent. Any invalid or unenforceable provision or provisions shall be severable from these terms of use so that the validity or enforceability of their remaining provisions, or the validity of the provision(s) in question in any other jurisdiction shall not be affected.

12. Rights of Third Parties
No one other than you and us will have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms of use, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, nothing in this clause shall affect the rights of any permitted assignee or transferee.

13. About Us
This site is made available to you by Lomax Bespoke Health Ltd

Registered Office:
Lomax Bespoke Health Ltd
293 Fulham Road
SW10 9PZ

Tel: 08715 120 770
Company No.6545450

14. Contact Us
You can contact us by writing to us or by telephone or email:

Lomax Bespoke Health Ltd
293 Fulham Road
SW10 9PZ

Tel: 08715 120 770
Email: thelomaxway@lomaxpt.com

15. Governing Law
Use of this site and the Service is governed by English law, and you irrevocably agree to submit any claim or dispute arising in relation to, out of, or in connection with this site (and any use you make of it or the Service and/or opportunities offered through it) to the non-exclusive jurisdiction of the English courts.


“Lomax” is used in this document to refer to Lomax Bespoke Health Ltd and Lomax Bespoke Fitness, Nutrition & Wellbeing interchangeably.

This Lomax Privacy Policy demonstrates the commitment of Lomax Bespoke Health Ltd Limited, a retailer of Nutritional supplements and our Website and sets forth our Website information collection and management practices. By using this Website, you acknowledge and consent to our practices described below.

Information That We Collect
You may use our Website without disclosing to us any personally identifiable information. Lomax collects personally identifiable information from you only if you choose to provide it when you sign up to receive newsletters, sign up to register an account or contact our sales or support teams by e-mail or phone. We use this information only to respond to your comments or questions or to provide services related to the specific purpose for which you submitted the information. There are NO THIRD PARTIES involved. We also receive non-personally identifiable information through cookies and log files when you access our Website. Certain technical information, such as your IP address, page views, operating systems, Web browser software, and referring and destination Website, is automatically collected from your computer. Cookies are small computer files that we transfer to your computer’s hard drive. Cookies allow us to statistically monitor how many people are using our site and for what purpose. Lomax, use information gathered from cookies and log files solely to generate broad demographic and user statistics to improve the content of our Website. We do not link any information obtained from cookies or log files too personally identifiable information. You are always free to decline cookies if your browser permits, but in that case, some portions of our Website may not operate properly.

Our Information Disclosure Practices
Our company does not share your information with any third parties without your consent except as follows: (1) where such disclosure is necessary to comply with the law or protect the safety of our users or others, or (2) with service providers performing services on our behalf, which services may include communications, database, event management, hosting, mailing and marketing services. Any service providers employed by our company will have access to your information solely to the extent necessary to enable them to perform the service on our behalf.

Lomax has no obligation to monitor our Website or the use of our Website, or to retain the content of any user session. However, Lomax reserves the right at all times to monitor, review and/or retain any information to comply with the law or protect the safety of our users or others.

Our Website employs industry standard security measures designed to protect against loss, misuse or alteration of information you provide us via our Website. You should know, however, that Lomax cannot fully eliminate such risks and Lomax, are not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal means.

Storing of financial details
We do not store complete credit card or debit card payment details for any reason. In order to aid order tracking and prevent fraud we may retain the last 4 digits of any card used to make a payment through our site.

Linked Sites
Lomax, may include links to external sites on its Website from time to time. The inclusion of any link does not imply our endorsement of such external Website or the products and services offered at such site. If you link to a third party site from our Website, any information you reveal on that site is not subject to this Privacy Statement. Therefore, you should consult the privacy policies of each site you visit.

Information from Children
Lomax, do not direct its website to children under thirteen years of age. Individuals under 18 should consult with their parent or guardian about the use of this Website.

Changes and Questions
The Internet is evolving rapidly, as are the ways in which people use the Internet and the laws surrounding such use. Lomax, therefore, reserves the right to revise this Privacy Policy at any time by posting a new Privacy Policy at this location. Please check this page periodically for changes. You can determine if this Privacy Policy has been revised by referring to the “Last Updated” date at the bottom of this page. Your use of our Website constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.

Powered by Optimal Payments